Platform Terms

These Platform Terms govern the Client's use of the Platform as self-service software, on any plan and during a free trial. The Client accepts them each time it contracts a plan (a free trial included) or a Managed Service. The work Facturaz performs on the Client's behalf (including Tax Filing on a Plus Plan) is governed by the Service Terms.

Facturaz is a cloud-based invoicing and accounting platform designed to simplify administrative obligations for autónomos and Spanish SLs.

The Platform's main functionalities include:

• Issuing and managing invoices in compliance with Verifactu requirements;
• Recording income and expenses;
• Tracking tax obligations and deadlines through dashboards and notifications;
• Storing accounting records securely in the cloud;
• Managing digital certificates;
• Integrating with AEAT systems for the transmission of Verifactu records.

Facturaz does not provide legal, tax, or accounting advice and is not a substitute for a qualified professional. Any references to tax matters, deadlines, or obligations within the Platform are informational only.

Out of scope. The Platform is built for solo autónomos and single-shareholder micro-SLs carrying out service or simple retail activity. The following are expressly outside the scope of the Platform and remain the Client's responsibility:

• Payroll and personnel: employee payroll, wage withholdings (Modelo 111 on salaries), annual summaries (Modelo 190), Social Security (TGSS) filings and related obligations;
• Inventory and cost accounting: stock valuation, cost of goods sold, FIFO/weighted-average costing and permanent or periodic inventory;
• Companies with more than one shareholder: multi-shareholder equity, dividend distributions, share transfers and junta (general-meeting) resolutions;
• Larger companies: SLs that exceed the thresholds for abbreviated accounts or are subject to a statutory audit (PGC Normal);
• Statutory double-entry ledger of record: the Platform is not a substitute for the general ledger (libro diario / libro mayor) or the Cuentas Anuales deposit a Spanish SL must keep and file; these remain the Client's responsibility, except the filing Facturaz performs under an Empresa Plus Plan (Service Terms, Section 5).

The Platform's invoicing system complies with Law 11/2021, Royal Decree 1007/2023, and Royal Decree 254/2025 ("Verifactu Regulation"), ensuring the integrity, traceability, immutability, conservation, accessibility, legibility, and chronological order of invoicing records.

By using the Platform, the Client instructs Facturaz to generate Verifactu-compliant invoicing records on the Client's behalf and, where the Client elects to operate in Verifactu mode, to transmit such records to AEAT in real time using the technical specifications published by AEAT.

The Client remains the issuer of the invoice and retains full responsibility for the accuracy, completeness, and lawfulness of the data entered into the Platform.

You agree not to:

• Enter false, misleading, or unlawful data;
• Use the Platform to issue invoices for illegal goods or services, or to facilitate tax evasion or fraud;
• Issue invoices in the name of a third party without proper legal authority;
• Reverse-engineer, decompile, copy, or create derivative works of the Platform, except as expressly permitted by mandatory law;
• Upload malware, malicious code, or content that infringes third-party rights;
• Attempt unauthorised access to Facturaz's systems, accounts of other Clients, or AEAT systems through the Platform;
• Use automated tools (bots, scrapers) to access the Platform other than as expressly permitted.

The Platform automates tasks based on the data the Client provides. Facturaz does not verify the accuracy of Client-provided data and does not provide professional advice.

The Client bears full responsibility for the accuracy and completeness of all data entered into the Platform, and for the timely fulfilment of its tax, accounting, and legal obligations.

Subject to the General Terms, Section 11, Facturaz is not liable for AEAT penalties, surcharges, late-payment interest, or other consequences arising from inaccurate or incomplete data provided by the Client, or from the Client's failure to fulfil its own obligations.

The Client acknowledges the scope limitations set out in Section 2. Facturaz is not responsible for any matter expressly outside the scope of the Platform (including payroll and personnel, inventory and cost accounting, multi-shareholder equity and the statutory double-entry ledger and Cuentas Anuales of a Spanish SL), which remain the Client's responsibility. Outputs generated by the Platform (including tax-model files and any draft annual accounts) are drafts for the Client to review, confirm and file; the Client remains the filer and is responsible for their accuracy. For returns that Facturaz presents under a Plus Plan, the presentation is governed by the Service Terms, Section 5; the Client's responsibility for the accuracy and completeness of the data remains unchanged.

Facturaz targets Platform availability of 99% per calendar month, measured outside scheduled maintenance windows. This is an internal performance target and does not constitute a service-level guarantee. Facturaz will use commercially reasonable efforts to restore service promptly following any interruption.

Facturaz may improve, modify, or replace functionalities of the Platform from time to time, provided that the core service remains available. Material reductions in functionality will be communicated with reasonable notice.

Facturaz may make beta or experimental features available, including automation tools and AI-assisted functionality. Beta features are provided "as is" with no warranties of any kind. They may change or be withdrawn at any time without notice. Use of beta features is at the Client's own risk and may be subject to additional terms presented at activation.

Certain functionalities use automation or AI to assist with data processing, document generation, classification, or analysis. AI-generated outputs are informational only, do not constitute professional advice, and must be independently verified by the Client before being relied upon. Facturaz does not warrant the accuracy, completeness, or suitability of AI-generated outputs.

Invoicing records are generated and stored in Verifactu-compliant format with hash chaining and timestamps. Once issued, invoices may not be altered; corrective invoices (facturas rectificativas) must be used in accordance with Royal Decree 1619/2012.

The Client is responsible for retaining its invoicing and accounting records for the periods required by Spanish law (generally 4 years for tax purposes under Art. 66 LGT, and 6 years for commercial accounting under Art. 30 Código de Comercio).